MCBoutique
Gift Card
Gift Card
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A special detail for someone very special.
Don't know what to give? Give the gift of love with an MC Boutique gift card.
Un detalle especial para alguien muy especial.
¿No sabes qué regalar? Regala amor con una tarjeta de regalo de MC Boutique.
Returns
Returns
Please note: All purchases made with discount codes or purchased at discounted price (flash sales, discount codes, sale prices) are Final Sale. No returns, exchanges or refunds.
We want you to absolutely love your MC Boutique purchase!! If for whatever reason, you are not 100% satisfied, you can return any eligible items for a store credit within 5 days of having received your order. While we do not issue refunds, we are happy accept your return for store credit (does not expire) or help you process an exchange. (Exchanges are based on availability only. We cannot guarantee availability on items). Final sale items (not regular priced items, sale, discount codes, flash sales) cannot be returned for exchanges or store credit.
In Store Pick Ups:
Your 5 day return window begins the day the order is pickup. You will receive an email when it's ready for pickup. (orders are usually ready within 2 hours after being placed). If you have not received an email, please check your spam email or call us - we'd be happy to give you an update! Please pick up your order within 7 days.
What items are returnable?
New, unworn, unaltered, and unwashed with tags attached in original packaging. (please be careful trying on clothing while wearing make up or where you place your clothes because of pet hairs - any items with make up stains, rips or animal hairs is not eligible for return). No sale, discount items (from sale collection or sale discount codes). Must be return within 5 days of having received order (postmarked by 5th day). Any items returned after the return window / or final sale can be subject to a return fee or not accepted.
How do I return?
Please send us an email at melyandcyd@gmail.com within the 5 day return window. Please include your order number and the items that you'd like to return. We will respond shortly with instructions on how to complete your return.
Can items be exchanged?
We allow the exchange of purchased items if items are available. When you send your return request via email, please add the item you'd like so we can check availability. We will put it aside if available; we cannot guarantee your exchange item until you receive a confirmation. Once the exchange request is approved and we have received your return and it's inspected, we will email you with instructions on how to complete your exchange and purchase a shipping label ($5 for exchange shipments).
What are the refund options?
We do not offer refunds.
We offer:
Store credit (store credits do not expire) for items that are eligible for return and are return within the 5 day return window.
The item I received is damaged!
If the purchased product is faulty, reach out to us immediately at melyandcyd@gmail.com to help you resolve this issue.
How do I ship back the items?
Once your return is approved, we will send you instructions on how to send back items. You can ship it back via the shipping courier of your choice. Return shipping fees are responsibility of the customer.
How soon will I get my store credit?
Once your returned item is received and inspected, you will be notified via email and receive your store credit code.
If you have any other questions regarding returns or exchanges, please don't hesitate to reach out to us at melyandcyd@gmail.com. We'd be happy to help!
RETURN POLICY
Merchandise must be new, unworn and unaltered with tags attached. We are not responsible for washed items even if following wash instructions. You can always contact us with any questions, and we will do our best to assist you.
*Please keep a copy of your receipt of your tracking number/shipment once you ship back your return back to us. We are not responsible for lost packages. That receipt will help you and us keep track of your return shipment. You can ship back your return via USPS.
Customer is responsible for return/exchanges shipping cost. All returns must be postmarked within 5 days of having received your order (as per tracking info). We reserve the right to deny a return based on item condition, if they are outside of the return window date or if customer has returned over 20 times total. Original shipping costs are not refundable nor added to store credit totals.
Final Sale Items
All items purchased on sale, with a discount code, flash sale or during sitewide sale are final sale. No returns, exchanges or store credit. No exceptions.
The following items are also final sale for hygienic reasons (full price): bodysuits, bralettes, swimwear + jewelry.
Exchanges
If you are looking to exchange a size or color of an item, please email us as soon as possible to melyandcyd@gmail.com. We will do our best to put the item on hold for you until we receive your return. Exchanges all depend on availability item/size/color availability. Item is not guaranteed until we email you with a confirmation.
Store Credits
Once we receive your return, please allow 2 to 4 business days to process your return/exchange. We will inspect the items, process the return in our system and send you an email with your online store credit code and instructions on how to use it. Once you receive your store credit, you will be able to use it towards any future online purchase at www.mcboutiquepr.com. Online store credits are not transferrable to in-store store credits. Store credit value cannot be used towards shipping costs; only applicable on merchandise.
Please note: All purchases made with discount codes or purchased at discounted price (flash sales, discount codes, sale prices) are Final Sale. No returns, exchanges or refunds.
We want you to absolutely love your MC Boutique purchase!! If for whatever reason, you are not 100% satisfied, you can return any eligible items for a store credit within 5 days of having received your order. While we do not issue refunds, we are happy accept your return for store credit (does not expire) or help you process an exchange. (Exchanges are based on availability only. We cannot guarantee availability on items). Final sale items (not regular priced items, sale, discount codes, flash sales) cannot be returned for exchanges or store credit.
In Store Pick Ups:
Your 5 day return window begins the day the order is pickup. You will receive an email when it's ready for pickup. (orders are usually ready within 2 hours after being placed). If you have not received an email, please check your spam email or call us - we'd be happy to give you an update! Please pick up your order within 7 days.
What items are returnable?
New, unworn, unaltered, and unwashed with tags attached in original packaging. (please be careful trying on clothing while wearing make up or where you place your clothes because of pet hairs - any items with make up stains, rips or animal hairs is not eligible for return). No sale, discount items (from sale collection or sale discount codes). Must be return within 5 days of having received order (postmarked by 5th day). Any items returned after the return window / or final sale can be subject to a return fee or not accepted.
How do I return?
Please send us an email at melyandcyd@gmail.com within the 5 day return window. Please include your order number and the items that you'd like to return. We will respond shortly with instructions on how to complete your return.
Can items be exchanged?
We allow the exchange of purchased items if items are available. When you send your return request via email, please add the item you'd like so we can check availability. We will put it aside if available; we cannot guarantee your exchange item until you receive a confirmation. Once the exchange request is approved and we have received your return and it's inspected, we will email you with instructions on how to complete your exchange and purchase a shipping label ($5 for exchange shipments).
What are the refund options?
We do not offer refunds.
We offer:
Store credit (store credits do not expire) for items that are eligible for return and are return within the 5 day return window.
The item I received is damaged!
If the purchased product is faulty, reach out to us immediately at melyandcyd@gmail.com to help you resolve this issue.
How do I ship back the items?
Once your return is approved, we will send you instructions on how to send back items. You can ship it back via the shipping courier of your choice. Return shipping fees are responsibility of the customer.
How soon will I get my store credit?
Once your returned item is received and inspected, you will be notified via email and receive your store credit code.
If you have any other questions regarding returns or exchanges, please don't hesitate to reach out to us at melyandcyd@gmail.com. We'd be happy to help!
RETURN POLICY
Merchandise must be new, unworn and unaltered with tags attached. We are not responsible for washed items even if following wash instructions. You can always contact us with any questions, and we will do our best to assist you.
*Please keep a copy of your receipt of your tracking number/shipment once you ship back your return back to us. We are not responsible for lost packages. That receipt will help you and us keep track of your return shipment. You can ship back your return via USPS.
Customer is responsible for return/exchanges shipping cost. All returns must be postmarked within 5 days of having received your order (as per tracking info). We reserve the right to deny a return based on item condition, if they are outside of the return window date or if customer has returned over 20 times total. Original shipping costs are not refundable nor added to store credit totals.
Final Sale Items
All items purchased on sale, with a discount code, flash sale or during sitewide sale are final sale. No returns, exchanges or store credit. No exceptions.
The following items are also final sale for hygienic reasons (full price): bodysuits, bralettes, swimwear + jewelry.
Exchanges
If you are looking to exchange a size or color of an item, please email us as soon as possible to melyandcyd@gmail.com. We will do our best to put the item on hold for you until we receive your return. Exchanges all depend on availability item/size/color availability. Item is not guaranteed until we email you with a confirmation.
Store Credits
Once we receive your return, please allow 2 to 4 business days to process your return/exchange. We will inspect the items, process the return in our system and send you an email with your online store credit code and instructions on how to use it. Once you receive your store credit, you will be able to use it towards any future online purchase at www.mcboutiquepr.com. Online store credits are not transferrable to in-store store credits. Store credit value cannot be used towards shipping costs; only applicable on merchandise.
Política de Devoluciones y Cambios
MC Boutique acepta la devolución de productos dentro de los 5 días posteriores a la recepción del pedido. Para ser elegible para una devolución, su artículo debe estar sin usar y en las mismas condiciones en que lo recibió. Una vez que se reciba e inspeccione su devolución, le enviaremos un correo electrónico para notificarle que hemos recibido su artículo devuelto. También le notificaremos la aprobación o rechazo del intercambio. En este momento NO DEVOLVEMOS DINERO. Los gastos de envío corren a cargo del cliente.
Para obtener ayuda, envíe un correo electrónico a melyandcyd@gmail.com.
Artículos EN VENTA ESPECIAL (SALE)
No tienen cambio.
Solo se pueden cambiar artículos de precio regular.
Intercambios
Solo reemplazamos artículos si están defectuosos o dañados. Si necesita cambiarlo por el mismo artículo, envíenos un correo electrónico a melyandcyd@gmail.com y envíe su artículo a: 9406 S Dixie Hwy, Miami, FL 33156
Envíos
Para devolver su producto, debe enviarlo por correo a: 9406 S Dixie Hwy, Miami, FL 33156
Usted será responsable de los costos de envío para devolver su artículo. Los gastos de envío no son reembolsables y otros cargos que Shopify cobra por la transacción.
Dependiendo de dónde viva, el tiempo que puede tardar en llegarle el producto intercambiado puede variar.
Si envía un artículo de más de $ 75, debe considerar usar un servicio de envío rastreable o comprar un seguro de envío. No garantizamos que recibiremos su artículo devuelto.Return and Exchange Policy
Size Chart
Size Chart
Because sizing and cut will vary between brands, please use the charts as a general guide. All sizing is approximate. Styles will differ in fit based on the fabric, brand and cut. If you have a specific sizing question or would like more information, please don't hesitate to contact us: melyandcyd@gmail.com
Shipping
Shipping
Free USPS shipping on all USA orders over $100. USPS Ground Shipping starts at $7 based on your location and weight of order. Once you've entered your shipping address, your shipping will be calculated. UPS Shipping for continental USA only.
USPS Priority Mail for Puerto Rico, Hawaii, Alaska, Islands + territories). UPS does not ship to PO Boxes. If you have a PO Box, your order will automatically be shipped via USPS Priority Mail.
UPS Ground: All orders ship out Miami, FL. Orders are processed Monday through Friday. Our shipping cut off are 12PM EST (daily, Monday thru Friday; excluding holidays). Once your order ships, you will receive a shipping notification and tracking number via email.
All express shipments (2nd day, 1 day air express or 3 day select) must be placed by 12pm EST to ship out same day. If received after 12pm EST, it will ship out the following business day (weekends not included). Weekends not included and/or guaranteed as delivery days.
USPS Priority Mail: Puerto Rico, Alaska, Hawaii, and territories ship via USPS Priority Mail. All USA orders with PO Boxes also ship via USPS, not UPS. We ship out your order within 48 hours, but shipping carriers may be experiencing some delays when already en route to destination. We recommend just staying up to date with the tracking information and your local post office.
INSTOREPICKUP
Free In Store Pickup is available for local customers. Click the Local Pickup option at check out (instead of shipping). Please wait for your ready for pick up confirmation email - or call/text at 786-479-0605 us first. Usually ready in 2 hours, weekends not included. You will not be charged shipping.
If your order is placed after 5PM Friday - then your order will be ready for pickup on Tuesday after 12pm. (store is closed Sunday + Monday) Online orders are not processed or fulfilled on Saturdays. You will receive an email when your order is ready for pickup! (Must be able to pickup order at our store: 9406 S Dixie Hwy Pinecrest, FL 33156).
Orders must be picked up within 7 days of being ready for pickup. If you can't pick up, please call us and we can help you get it shipped out!
Freight forwarders: If you are shipping your order to a freight forwarder, we are not responsible for lost or stolen packages. You assume sole responsibility of delivery destination.
FREE SHIPPING ON ORDERS of $100+ in the United States.
Shipping Schedule: DOMESTIC
We process and ship orders Monday through Friday excluding weekends and holidays. We do our best to ship all orders within 1 business day of being placed. All in stock orders ship immediately. For orders to ship same day, they must be received by 12pm EST that day. If you need to make a change to your order or address, it can only be done if order has not been fulfilled. Once an order ships or is fulfilled,unfortunately, we cannot modify the order. If you PREORDER an item, it will ship on the approximate date stated in description.
INSTOREPICK UPs
Our 5 day return policy remains the same for in store pick ups - 5 days begin from the day your order is pickup (you will receive an email). If order is picked up after 7 days, the return period will have expired, therefore you won't be able to return for exchange or store credit. Thank you for your understanding! Please pick up your instorepickup orders within 7 days.
Shipping Schedule: Express Priority (Overnight, 1-2 days)We process and ship express orders Monday thru Friday excluding weekends and holidays. Delivery days don't include weekends. If you need assistance with a time sensitive order, please call us at 786-479-0605.
Shipping Schedule: INTERNATIONALWe currently ship to the Canada + the UK. All orders placed on our website are USD. To calculate your shipping cost, please add your items to the cart and proceed to checkout - the rate is based on weight. If we are able to get a better rate during our shipping process, we will pass on the discount to you... and refund any shipping fees we don't use from what you paid. Customer is responsible for duties and taxes respective to the country it's entering. We don't charge duties and taxes during checkout. We ship out of Miami, FL USA.
Gift Cards
Gift cards purchased via the website are emailed to the email used when placing order. No physical card is sent out. Gift cards are Final Sale. Store credits cannot be used as payment towards the purchase of a Gift Card.
How much will shipping cost?
The best way to know is by adding your items to the cart and proceeding to checkout. After you've entered the shipping destination and before payment, your shipping cost will be calculated. We offer a $7 flat fee rate for 2-3 day domestic shipping. For international shipping costs, please add items and destination to calculate the shipping cost (based on weight + destination).
Tracking Your Package:
To track your goodies, refer to your shipping confirmation email and find TRACKING #. Click the link and you will be directed to the tracking information. If you have any questions regarding your shipment, please don't hesitate to email us at melyandcyd@gmail.com.
MC BOUTIQUE 9406 S Dixie Hwy MIAMI, FL 33156
Tuesday thru Friday: 12pm-6pm Saturday: 12pm thru 5pm Sunday & Monday: Closed
786-479-0605
USPS Priority Mail for Puerto Rico, Hawaii, Alaska, Islands + territories). UPS does not ship to PO Boxes. If you have a PO Box, your order will automatically be shipped via USPS Priority Mail.
UPS Ground: All orders ship out Miami, FL. Orders are processed Tuesday through Friday. Our shipping cut off are 12PM EST (daily, Tuesday thru Friday; excluding holidays). Once your order ships, you will receive a shipping notification and tracking number via email.
All express shipments (2nd day, 1 day air express or 3 day select) must be placed by 12pm EST to ship out same day. If received after 12pm EST, it will ship out the following business day (weekends not included). Weekends not included and/or guaranteed as delivery days.
USPS Priority Mail: Puerto Rico, Alaska, Hawaii, and territories ship via USPS Priority Mail. All USA orders with PO Boxes also ship via USPS, not UPS. We ship out your order within 48 hours, but shipping carriers may be experiencing some delays when already en route to destination. We recommend just staying up to date with the tracking information and your local post office.
INSTOREPICKUP
Free In Store Pickup is available for local customers. Click the Local Pickup option at check out (instead of shipping). Please wait for your ready for pick up confirmation email - or call/text at 786-479-0605 us first. Usually ready in 2 hours, weekends not included. You will not be charged shipping.
If your order is placed after 5PM Friday - then your order will be ready for pickup on Tuesday after 12pm. (store is closed Sunday + Monday) Online orders are not processed or fulfilled on Saturdays. You will receive an email when your order is ready for pickup! (Must be able to pickup order at our store: 9406 S Dixie Hwy Pinecrest, FL 33156).
Orders must be picked up within 7 days of being ready for pickup. If you can't pick up, please call us and we can help you get it shipped out!
Freight forwarders: If you are shipping your order to a freight forwarder, we are not responsible for lost or stolen packages. You assume sole responsibility of delivery destination.
FREE SHIPPING ON ORDERS of $100+ in the United States.
How much will shipping cost?
Tracking Your Package:
MC BOUTIQUE
9406 S Dixie Hwy
MIAMI, FL 33156
USPS Priority Mail para Puerto Rico, Hawái, Alaska, islas y territorios). UPS no realiza envíos a apartados postales. Si tiene un apartado de correos, su pedido se enviará automáticamente a través del correo prioritario de USPS.
UPS Ground: Todos los pedidos se envían a Miami, FL. Los pedidos se procesan de martes a viernes. Nuestro límite de envío es a las 12 p. m. EST (diariamente, de martes a viernes; excepto días festivos). Una vez que se envíe su pedido, recibirá una notificación de envío y un número de seguimiento por correo electrónico.
Todos los envíos exprés (segundo día, 1 día exprés aéreo o selección de 3 días) deben realizarse antes de las 12:00 p. m. EST para enviarse el mismo día. Si se recibe después de las 12 p. m. EST, se enviará el siguiente día hábil (fines de semana no incluidos). Fines de semana no incluidos y/o garantizados como días de entrega.
Correo prioritario de USPS: Puerto Rico, Alaska, Hawái y territorios se envían a través del correo prioritario de USPS. Todos los pedidos de EE. UU. con apartados postales también se envían a través de USPS, no de UPS. Enviamos su pedido dentro de las 48 horas, pero los transportistas pueden estar experimentando algunos retrasos cuando ya están en camino a su destino. Recomendamos simplemente mantenerse actualizado con la información de seguimiento y su oficina de correos local.
INSTOREPICKUP
La recogida gratuita en la tienda está disponible para los clientes locales. Haga clic en la opción Recogida local al finalizar la compra (en lugar de envío). Espere el correo electrónico de confirmación de listo para recoger, o llámenos o envíenos un mensaje de texto al 786-479-0605 primero. Suele estar listo en 2 horas, fines de semana no incluidos. No se le cobrará el envío.
Si su pedido se realiza después de las 5:00 p. m. del viernes, su pedido estará listo para ser recogido el martes después de las 12:00 p.m. (la tienda está cerrada los domingos y los lunes) Los pedidos en línea no se procesan ni se completan los sábados. ¡Recibirá un correo electrónico cuando su pedido esté listo para ser recogido! (Debe poder recoger el pedido en nuestra tienda: 9406 S Dixie Hwy Pinecrest, FL 33156).
Los pedidos deben recogerse dentro de los 7 días de estar listos para su recogida. Si no puede recogerlo, llámenos y podemos ayudarlo a enviarlo.
Agentes de carga: si envía su pedido a un agente de carga, no nos hacemos responsables de los paquetes perdidos o robados. Usted asume la responsabilidad exclusiva del destino de la entrega.
ENVÍO GRATIS EN PEDIDOS de $100+ en los Estados Unidos.
Horario de envío: DOMÉSTICO
Procesamos y enviamos pedidos de martes a viernes, excepto fines de semana y días festivos. Hacemos todo lo posible para enviar todos los pedidos dentro de 1 día hábil de haberlos realizado. Todos los pedidos en stock se envían de inmediato. Para que los pedidos se envíen el mismo día, deben recibirse antes de las 12 p. m. EST de ese día. Si necesita realizar un cambio en su pedido o dirección, solo puede hacerlo si el pedido no se ha completado. Una vez que se envía o se completa un pedido, lamentablemente, no podemos modificar el pedido. Si RESERVA un artículo, se enviará en la fecha aproximada que se indica en la descripción.
INSTOREPICK UP
Nuestra política de devolución de 5 días sigue siendo la misma para las recogidas en la tienda: los 5 días comienzan a partir del día en que se recoge su pedido (recibirá un correo electrónico). Si el pedido se retira después de 7 días, el período de devolución habrá expirado, por lo tanto, no podrá devolver por cambio o crédito de la tienda. ¡Gracias por su comprensión! Recoja sus pedidos de recogida en la tienda en un plazo de 7 días.
Horario de envío: Prioridad Express (al día siguiente, 1-2 días)
Procesamos y enviamos pedidos urgentes de martes a viernes, excepto fines de semana y días festivos. Los días de entrega no incluyen los fines de semana. Si necesita ayuda con un pedido urgente, llámenos al 786-479-0605
.
Calendario de envío: INTERNACIONAL
Actualmente enviamos a Canadá + Reino Unido. Todos los pedidos realizados en nuestro sitio web son USD. Para calcular su costo de envío, agregue sus artículos al carrito y proceda al pago; la tarifa se basa en el peso. Si podemos obtener una mejor tarifa durante nuestro proceso de envío, le pasaremos el descuento... y le reembolsaremos cualquier tarifa de envío que no usemos de lo que pagó. El cliente es responsable de los aranceles e impuestos correspondientes al país al que ingresa. No cobramos aranceles e impuestos durante el pago. Enviamos desde Miami, FL USA.
Tarjetas de regalo
Las tarjetas de regalo compradas a través del sitio web se envían por correo electrónico al correo electrónico utilizado al realizar el pedido. No se envía ninguna tarjeta física. Las tarjetas de regalo son Venta Final. Los créditos de la tienda no se pueden utilizar como pago para la compra de una Tarjeta de regalo.
La mejor manera de saberlo es agregando sus artículos al carrito y procediendo a pagar. Después de ingresar el destino del envío y antes del pago, se calculará el costo del envío. Ofrecemos una tarifa fija de $7 para envíos nacionales de 2 a 3 días. Para costos de envío internacional, agregue artículos y destino para calcular el costo de envío (basado en peso + destino).
Seguimiento de su paquete:
Para realizar un seguimiento de sus artículos, consulte el correo electrónico de confirmación de envío y busque el N.º DE SEGUIMIENTO. Haga clic en el enlace y será dirigido a la información de seguimiento. Si tiene alguna pregunta sobre su envío, no dude en enviarnos un correo electrónico a melyandcyd@gmail.com.
MC BOUTIQUE
9406 S. Dixie Hwy
MIAMI, FL 33156
Lunes a Viernes: 12pm-6pm
Domingo & Lunes: Cerrado
786-479-0605
